_instagram _instagram arrow-back arrow-back arrow-down arrow-down arrow-left arrow-left arrow-map arrow-map arrow-right arrow-right arrow arrow back back check check close close download download facebook facebook fax fax fb fb filter filter google plus google plus home home instagram instagram invia invia language language lens lens mail mail map map marker marker orologio orologio plane plane play play plus plus sad sad site site star star tel tel tend tend train train tripadvisor tripadvisor tw tw twitter twitter whatsapp whatsapp wifi-a-pagamento wifi-a-pagamento world world youtube youtube

Privacy Policy di Lagodigardacamping S.r.l.

This website collects some personal data from its Users.

SUMMARY OF THE POLICY

Personal data collected for the following purposes and using the following services: Contact the User
  1. Contact the User
    1. Contact by phone
      Personal data: telephone number

      Contact form and mailing list or newsletter
      Personal data: name, surname, email address, telephone number and company name
  2. Contact management and sending messages
    1. Mailchimp and Mailup
      Personal data: email address
  3. Management of user databases
    1. HubSpot CRM
      Personal data: email address, telephone number and various types of data as specified by the privacy policy of the service
  4. Payment management
    1. The management of payments is entrusted to third parties and therefore Lagodigardacamping does not collect data relating to payments or reservations (the Users' personal data is collected by a third party and is processed and stored by the individual structures that receive bookings. For more information on the management of payments, the User must consult the privacy policies of the individual structure and of the payment service provider).
  5. Remarketing and behavioural targeting
    1. AdWords Remarketing and Facebook Remarketing
      Personal data: cookies and usage data
  6. Saving and backup management
    1. Backup on Google Drive and Dropbox
      Personal data: various types of data as specified by the privacy policy of the service
  7. Statistics
    1. Google Analytics, Google Ads Conversion Tracking and Heap Analytics
      Personal data: cookies and usage data
Contact Information
  1. Data Controller
    Lagodigardacamping Srl
    Via XXV Aprile 50
    37014 - Castelnuovo del Garda (VR)
    Owner’s email address: info@lagodigardacamping.com

COMPLETE POLICY

  • Data Controller
    Lagodigardacamping Srl
    Via XXV Aprile 50
    37014 - Castelnuovo del Garda (VR)
    Owner’s email address: info@lagodigardacamping.com
  • Types of Data Collected
    Among the personal data collected by this Website, either independently or through third parties, there are: cookies, usage data, telephone number, name, surname, company name and email address.

    Full details of each type of data collected are provided in the dedicated sections of this privacy policy or through specific information texts displayed before the data is collected. The personal data may be freely provided by the User or, in the case of usage data, collected automatically when using this website.

    Unless otherwise specified, all data required on this website is mandatory. If the User refuses to communicate it, it may be impossible for this website to provide the service. In cases where this website indicates some data as optional, Users are free to refrain from communicating such data, without this having any consequence on the availability of the service or on its operation. Users who have doubts about which data is mandatory are encouraged to contact the Owner. Any use of cookies - or other tracking tools - by this website or third-party owners used by this website, unless otherwise stated, is intended to provide the service requested by the User, in addition to the purposes described in this document and in the Cookie Policy, if available. The User assumes the responsibility of the personal data of third parties obtained, published or shared through this website and guarantees the right to communicate or disseminate it, freeing the Owner from any liability to third parties.
  • Method and place of processing of the collected data
    Methods of Processing The Data Controller uses appropriate security measures to prevent unauthorised access, disclosure, modification or destruction of personal data. Processing is carried out using IT and / or telematic tools, with organisational methods and logic strictly related to the purposes indicated. In addition to the Owner, in some cases, other parties involved in the organisation of this website may have access to the data (administrative, commercial, marketing, legal, system administrators) or external parties (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) and also, if necessary, Data Processors appointed by the Owner. The updated list of Data Processors may be requested from the Data Controller at any time.

    Legal basis of the processing

    The Owner processes personal data relating to the User if one of the following conditions exists:

    1. The User has given consent for one or more specific purposes; Note: in some jurisdictions the Data Controller may be authorised to process personal data without the User's consent or another legal basis specified below, as long as the User does not object ("opt-out") to such treatment. However, this is not applicable if the processing of personal data is regulated by European legislation on the protection of personal data;
    2. The processing is necessary for the execution of a contract with the User and / or the execution of pre-contractual measures;
    3. Processing is necessary to fulfil a legal obligation to which the Owner is subject;
    4. Processing is necessary for the performance of a task of public interest or for the exercise of public powers vested in the Data Controller;
    5. Processing is necessary for the pursuit of the legitimate interest of the Data Controller or third parties.
    It is in any case always possible to ask the Owner to clarify the concrete legal basis of each treatment and, in particular, to specify whether the treatment is based on the law, provided for by a contract or necessary to fulfil a contract.
    Place The data is processed at the Data Controller's operating offices and in any other place where the parties involved in the processing are located. For more information, contact the Owner. The User's personal data may be transferred to a country other than the one in which the User is located. To obtain further information on the place of treatment, the User can refer to the section on the details of the processing of personal data. The User has the right to obtain information regarding the legal basis of the transfer of data outside the European Union or to an international organisation of public international law or constituted by two or more countries, such as the UN, as well as regarding the security measures adopted by the Data Controller to protect the data. The User can verify if one of the transfers described above takes place by examining the section of this document concerning the details on the processing of personal data or request information from the Data Controller by contacting them using the details indicated at the beginning.

    Period of conservation

    The data is processed and stored for the time required for the purposes for which it was collected.
    Therefore:

    1. The personal data collected for purposes related to the execution of a contract between the Owner and the User will be retained until the execution of this contract is completed.
    2. The personal data collected for purposes related to the legitimate interest of the Data Controller will be retained until such interest is satisfied. The User can obtain further information on the legitimate interest pursued by the Owner in the relevant sections of this document or by contacting the Owner.
    When the processing is based on the consent of the User, the Owner may keep the personal data for longer until such consent is revoked. Furthermore, the Data Controller may be obliged to keep the personal data for a longer period in compliance with a legal obligation or by order of an authority. At the end of the retention period, the personal data will be deleted. Therefore, upon expiration of this term the right of access, cancellation, rectification and the right to the portability of the Data can no longer be exercised.
  • Purposes of the processing of the collected data
    The User data is collected to allow the Owner to provide their services, as well as for the following purposes: remarketing and behavioural targeting, saving and managing backups, contacting the User, statistics, contact management and sending promotional messages, and User database management. The management of payments is explicitly excluded as specified in the policy summary. To obtain further detailed information on the purposes of the processing and on the personal data that is concretely relevant for each purpose, the User may refer to the relevant sections of this document.
  • Details on the processing of personal data
    Personal data is collected for the following purposes and using the following services:
    1. Contact the User

      Contact by phone (this website)
      Users who have provided their telephone number may be contacted for commercial or promotional purposes linked to this website, as well as to satisfy support requests. Personal data collected: telephone number. Contact form (this website) The User, by filling in the contact form with their own data, consents to its use to respond to requests for information, quotations, or any other nature indicated by the form header. Personal data collected: name, surname, email address, telephone number and company name.

      Mailing list or newsletter (this website)
      By registering to the mailing list or newsletter or by booking at the single facility (always with reference only to personal data and not that relating to payment), the User's email address is automatically inserted into a list of contacts to whom email messages containing information, including commercial and promotional information, relating to this website may be transmitted. The User's email address may also be added to this list, therefore, as a result of registration to this website or after making a purchase or reservation request. Personal data collected: name, surname, email address, telephone number and company name.
    2. Contact management and sending of messages and newsletters

      This type of service allows the management of a database of email contacts, telephone contacts or contacts of any other type, used to communicate with the User. These services could also allow the collection of data relating to the date and time of display of the messages by the User, as well as to the User's interaction with them, such as information on clicks on the links inserted in the messages.
    3. User database management

      This type of service allows the Owner to construct User profiles starting from an email address, name or any other information that the User provides to this Website, as well as to track the User's activities through statistical functions. This personal data may also be cross-checked with publicly available User information (such as profiles on social networks) and used to build private profiles that the Owner can view and use to improve this website. Some of these services could also allow the scheduled sending of messages to the User, such as emails based on specific actions performed on this website.
    4. Payment management

      This site does not handle payments as it is the responsibility of a third party. The data used for payment is acquired directly by the manager of the requested payment service without being in any way processed by this website.
    5. Remarketing and behavioural targeting

      This type of service allows this website and its partners to communicate, optimise and serve advertisements based on the User's past use of this website. This activity is carried out by tracking usage data and the use of cookies, information that is transferred to the partners to which the remarketing and behavioural targeting activity is connected. In addition to the possibility to opt-out offered by the following services, the User can opt out of the receipt of cookies relating to a third service, by visiting the Network Advertising Initiative opt-out page.

      AdWords Remarketing
      AdWords Remarketing is a remarketing and behavioural targeting service provided by Google Inc. that connects the activity of this website with the AdWords advertising network and the Doubleclick Cookie. Personal data collected: cookies and usage data. Place of processing: United States - Privacy policy - Opt-out; Ireland - Privacy policy.

      Facebook Remarketing (Facebook, Inc.)
      Facebook Remarketing is a remarketing and behavioural targeting service provided by Facebook, Inc. that connects the activity of this website with the Facebook advertising network. Personal data collected: cookies and usage data. Place of processing: USA - Privacy policy - Opt-out.
    6. Saving and backup management

      This type of service allows the saving and management of backups of this website on external or third-party servers managed by the service provider. These backups may include both the source code and the contents thereof as well as the data provided to this website by the User.

      Backup on Google Drive (Google Inc.) and Dropbox
      Google Drive is a backup management and backup service provided by Google Inc. Dropbox is a file hosting service managed by the American company Dropbox Inc., which offers cloud storage, automatic file synchronisation, personal cloud and client software. Personal data collected: various types of data as specified by the privacy policy of the service. Place of processing: USA - Privacy Policy.
    7. Statistics

      The services contained in this section allow the Data Controller to monitor and analyse traffic data and are used to keep track of User behaviour.

      Google Analytics
      Google Analytics is a web analysis service provided by Google Inc. ("Google"). Google uses the personal data collected for the purpose of tracking and examining the use of this website, compiling reports and sharing them with other services developed by Google. Google may use Personal Data to contextualise and personalise the ads of its own advertising network. Personal data collected: cookies and usage data. Place of processing: United States - Privacy policy - Opt-out; Ireland - Privacy Policy

      Google Ads conversion tracking
      Conversion tracking of Google Ads is a statistics service provided by Google LLC or by Google Ireland Limited, depending on the location in which this website is used, which links data from the Google Ads network with actions performed within this website. Personal data collected: cookies and usage data. Place of processing: United States - privacy policy; Ireland - Privacy policy. Subject adherent to the Privacy Shield. Heap Analytics (Heap Inc.) Heap Analytics is an analytics service provided by Heap Inc. Personal data collected: cookies and usage data. Place of processing: USA - Privacy policy.
  • User Rights
    Users can exercise certain rights with reference to the data processed by the Owner. In particular, the User has the right to:

    1. withdraw consent at any time. The User can revoke the consent to the processing of their previously provided personal data.
    2. object to the processing of their data. You may object to the processing of your data when it takes place on a legal basis other than consent. Further details on the opposition right are indicated in the section below.
    3. access their own data. The User has the right to obtain information on the data processed by the owner, on certain aspects of the processing and to receive a copy of the data processed.
    4. check and ask for rectification. The User can verify the correctness of their data and request its updating or correction.
    5. obtain the treatment limitation. When certain conditions are met, the User can request the limitation of the processing of their data. In this case, the Owner will not process the data for any other purpose than its storage.
    6. obtain the cancellation or removal of your personal data. When certain conditions are met, the User can request the deletion of their data by the Owner.
    7. receive your data or have it transferred to another Owner. The User has the right to receive their data in structured format, commonly used and readable by an automatic device and, where technically feasible, to obtain its transfer without obstacles to another Owner. This provision is applicable when the data is processed by automated tools and the processing is based on the consent of the User, on a contract to which the User is a party or on contractual measures connected to it.
    8. make a complaint. The User can make a complaint to the competent personal data protection supervisory authority or act in court.
    9. Details on the right to object
      When personal data is processed in the public interest, in the exercise of public authority over which the Data Controller is invested or to pursue a legitimate interest of the Data Controller, Users have the right to oppose the processing for reasons connected to their particular situation. Users are reminded that, if their data is processed for direct marketing purposes, they may oppose the processing without giving any reason. To find out if the Data Controller is processing data for direct marketing purposes, Users can refer to the respective sections of this document.

      How to exercise rights
      To exercise User rights, Users can address a request to the contact details of the Owner indicated in this document. Requests are filed free of charge and processed by the Data Controller as soon as possible, in any case within one month.
  • Cookie Policy
    This Website uses cookies. To learn more and to view the detailed information, the User can consult the Cookie Policy.
  • Further information on treatment
    Defence in court
    The User's personal data may be used by the Owner in court or in the preparatory stages for its eventual establishment for the defence against abuse in the use of this website or the connected services by the User. The User declares to be aware that the Owner may be required to disclose the data by order of the public authorities.

    Specific information
    At the request of the User, in addition to the information contained in this privacy policy, this website could provide the User with additional and contextual information regarding specific services, or the collection and processing of personal data.

    System log and maintenance
    For needs related to operation and maintenance, this website and any third-party services it uses may collect system logs, which are files that record the interactions and that may also contain personal data, such as the User IP address.

    Information not contained in this policy
    Further information in relation to the processing of personal data may be requested at any time from the Data Controller using the contact details provided.

    Response to "Do Not Track" requests
    This website does not support "Do Not Track" requests. To find out if any third-party services used support them, the User is invited to consult the respective privacy policies.

    Changes to this privacy policy
    The Data Controller reserves the right to make changes to this privacy policy at any time by informing Users on this page and if possible on this website, as well as, if technically and legally feasible, by sending a notification to Users through one of the contact details held by the Data Controller. Please therefore consult this page regularly, referring to the date of the last modification indicated at the bottom. If the changes involve processing whose legal basis is consent, the Owner will collect the User consent again, if necessary.

    Definitions and legal references Personal Data
    Personal information is any information that, directly or indirectly, even in connection with any other information, including a personal identification number, makes an individual identified or identifiable.

    Usage Data
    The information is automatically collected through this website (including from third-party applications integrated into this website), including: the IP addresses or domain names of the computers used by the User that connects with this website, the addresses in URI (Uniform Resource Identifier) ​​notation, the time of the request, the method used in forwarding the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response from the server (success, error, etc.), the country of origin, the characteristics of the browser and operating system used by the visitor, the various temporal connotations of the visit (for example the time spent on each page) and the details of the itinerary followed within the application, with particular reference to the sequence of the pages consulted, to the parameters relating to the operating system and the IT environment of the User.

    User
    The individual who uses this website who, unless otherwise specified, coincides with the interested party.

    Interested party
    The natural person to whom the personal data refers.

    Data Processor (or Manager)
    The natural person, legal person, public administration and any other entity that processes personal data on behalf of the Data Controller, as set out in this privacy policy.

    Data Controller (or Owner)
    The natural or legal person, public authority, service or other body which, individually or together with others, determines the purposes and means of processing personal data and the instruments adopted, including security measures relating to the functioning and the use of this website. The Data Controller, unless otherwise specified, is the owner of this website.

    This website (or this application)
    The hardware or software tool through which Users' personal data is collected and processed.

    Service
    The service provided by this website as defined in the relevant terms (if any) on this site / application.

    European Union (or EU)
    Unless otherwise specified, any reference to the European Union contained in this document is intended to be extended to all current member states of the European Union and the European Economic Area.

    Cookie
    Small portion of data stored in the User's device.

    Legal references
    This privacy statement is drafted on the basis of multiple legislative orders, including articles 13 and 14 of Regulation (EU) 2016/679. Unless otherwise specified, this privacy statement applies exclusively to this website.

    Privacy Policy updated on 22.5.2019
This website uses cookies and third-party cookies to offer the services requested by the user. By closing this banner, scrolling down this page or clicking on any element, you agree to our use of cookies. Info copyright and exclusion of responsibility Info cookies